Returns & Exchanges

At Hopscotch Children's Store, we want your little ones to love their new outfits, which is why we offer a 30-day window for returns and exchanges on all unworn items with tags attached. We strive to make the process as simple as possible so you can get back to what matters most—playtime.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Pack Your Items

Place the unwashed and unworn clothing into the original packaging, ensuring all original tags and labels are securely attached.

3

Label and Ship

Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund or ship out your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing